Chat is eating the world. In one form or the other, it most definitely is. Day by day much people are discovering that, Chat is becoming the main medium through which we get things done. Every new app that is being launched comes with a learning curve. This is where the chat apps have an extra edge over the other apps since it bypasses this barrier owing to their simple one user interface. And that's why; it is the second largest medium of communication in the world.
Chat apps are now platforms in their own right. Instant messenger services and chat apps continue to show impressive growth patterns. A chat interface isn't just limited to texts; it enables a two way conversation to get tasks done. These "tasks" can be anything starting from conversing to booking a cab and even ordering food. Transferring cash and paying bills have become that easy due to the drastic development in chat interfaces. What if instead of downloading an app for every single purpose, we have one app through which we simply chat with a service for a quicker, smarter response?
The thought of connecting the producers to the consumers was very appealing for they could solve the ever existing problems of miscommunication, time lag and several other redundancies through chat. The Chat platform is the way forward to answer people's queries, albeit with a personal touch. Chat platform is creating a big revolution in the global retail market and it is evident that the chat interface is becoming an integral part of this modern conversing society.
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